Letter of Complaint

I ordered a elephantine teddy birth from your company and the agree has non sustaind on time. I ache been tell giant teddy proves from your company for over four years and never had a problem with shipping. I could have traveled down the pass to Sams Club and bought a much cheaper giant teddy wear thin alternatively of selecting one collide with of your website.Your companys failure to deliver the giant teddy bear to be sent to my niece before December 24, 2011 is extremely important because my niece has crab louse and this leave alone be her last Christmas, I spent extra gold on shipping, and I was told a certain time the gift would arrive and it was not received on those days. My niece, Chelsea, has a brain tumor and this Christmas will be her last, I was very much so hoping that her giant brownish teddy bear would arrive either before Christmas or on Christmas.Chelsea is going to be very saddened at the sight when she wakes up on Christmas and does not see her giant teddy bear underneath the Christmas tree. A little girl whom is dying soon deserves a teddy bear from her aunt on Christmas and should get her gift on time. I as well as spent ten extra dollars on shipping and my gift has not arrived on time. I have wasted ten dollars that could have been use to buy my niece another gift, for example a sweater but sort of used on shipping that was delayed.I should be entitled to a refund on shipping and at least fifty dollars off the teddy bear for being received late after Christmas. I was told 10 to 15 days that my gift would be delivered and I had laid my order approximately a month ago and still have not seen my nieces giant teddy bear. Your companys website has be to me and possibly some other individuals and this false information should be resolute immediately. The result of the tract not being delivered on time is that my favored niece will not obtain her giant teddy bear on Christmas.Ordering a giant teddy bear from your companys w ebsite failed to be delivered on time has effected my niece and also myself. Due to the package being failed to be delivered in the accurate time interval, I should be given fifty dollars back from the purchase of the giant teddy bear and a refund on the shipping and handling. I have ceaselessly been a loyal customer of your company for I have bought many items off of your website and never had trouble with the shipping or purchasing of the giant bears.